Exceptional service, quality results.
Meet John Welch Enterprise, Inc.
At John Welch Enterprise, Inc., we owe our reputation to our employees’ quality and integrity. Each of our staff is proud to serve commercial and residential clients in Victor, NY, and surrounding areas. We aim to exceed your expectations, from prompt snow removal and beautiful landscape design to irrigation system installation and patios.
Our team has over 100 years of combined experience with the knowledge to bring your vision for your outdoor living space to life. With top sales associates, skilled artisans, and diligent office personnel, our customer service is unparalleled.
Our remarkable team.
Owner & CEO
Using knowledge and experience gained from working in the field, John recognized an opportunity to start John Welch Enterprise, Inc. in 1997. The benchmark for success and growth has been and continues to be a commitment to customer satisfaction and excellence in quality.
On the first and third Sunday mornings of the month, you may hear John on The Home Repair Clinic at WHAM 1180 on the dial. He acts as co-host to Jim Salmon on the show, which allows him to share his knowledge of hardscape and home improvement and have a few laughs.
In addition to his many other accomplishments, John is a certified concrete paver installer course instructor (one of 25 in North America) and was the 2013 Victor Business Person of the Year. John volunteers as a coach and at the Victor Schools along with other activities involving his children. He also has served as Chairman of the Victor Board of Ethics.
John resides in Victor with his wife Kim and their three children. He enjoys camping with his family, skiing, ATVs, motorcycles, and racing anything.
- ICPI Level One
- ICPI Advanced Residential Paver Technician
- ICPI Concrete Paver Installer Course Instructor
- ICPI Advanced Residential Paver Technician Instructor
- PICP Permeable Interlocking Concrete Pavement Installer
- NCMA Level One Certified Installer
- NCMA Level Two Certified Installer
- Techo Pro
- Techniseal Certified Installer
- Alliance Certified Installer
- OSHA Hazwoper
- Certified Pesticide Applicator 3A
- Victor Business Man Of the Year
- Former Chairman Victor Board Of Ethics
Her organizational skills and accounting background assure that the office runs smoothly. Patti’s cheerful personality makes calling our office a delightful, helpful, and professional experience.
Patti is the treasurer of Heart in Hand Quilt Guild and past treasurer of the NYS Quilters’ Consortium. She is an active adult volunteer in Boy Scout Troop 61, Girl Scout Troop 1167, and the St. Patrick’s Community.
Patti resides in Victor with her husband, Ken, and their two children.
With his knowledge and experience with mechanics, Jason also is a major part of our everyday repairs, and equipment work. Let’s not forget that he is a huge factor in our residential snow removal team. His readiness to work, dependability, and great work ethic make him a great piece to this company.
Our team continues to educate themselves on new knowledge, techniques, and innovations in the landscaping, lawn, and hardscaping industry. At John Welch Enterprise, Inc., we know how important it is to stay up to date with education and achieve accreditation. We strive to be industry pioneers and community leaders by staying ahead of our competitors and ahead of the curve.
Join Our Team
Are you looking for a career that will challenge you personally and professionally and also be rewarding? We have full-time positions available at John Welch Enterprise, Inc. that can fulfill your aspirations. There is availability in the Landscape, Hardscape, and Mowing divisions. Experience is desirable, but we offer quality training to motivated individuals who want to join our team.
At John Welch Enterprise, Inc., we offer various education courses for installers, manufacturers, and dealers. The courses take place in a classroom to promote networking and interaction with instructors and other participants. After each completed course, participants take an exam and receive a Record of Completion if a passing score is earned. You also have the opportunity to pursue designations, industry recognition, and certification after completing an application form with installation experience.
About Your Instructor
John Welch, an ICPI authorized instructor, ICPI certified installer, and NCMA certified expert, instructs many of the courses himself. He has been involved in the hardscape industry since 1995. After working as a laborer learning the trade, John started his company in 1997. He would regularly attend education classes in all industry areas and became ICPI certified in 2008.
John felt the need to pass along all his knowledge to others within the industry, so he started spending the off-season traveling the East coast doing classes for Manufacturers, Dealers, Hardscape Companies, and private groups. He has become very involved in the New England Concrete Manufacturers Association, running their Competition or Judging the Hardscape Installation Competition. Also, John continues to further his knowledge whenever possible by regularly taking industry classes.
Estimating and Job Costing
This course is designed to give owners and managers a look into their own company and teach them how to cost jobs properly and ultimately estimate accurately. We will go over the basics and then travel in-depth to all things needed to make your hardscape business more successful.
Introduction to Permeable ICP
We take an in-depth look at the installation process for permeable pavement. The how-to dos and the what not to dos. We also take a look at constructing a hybrid base for many reasons, including extending the building season and saving time.
Job planning is designed to be beneficial to all people in the hardscape installation business. From the office staff to installers and everyone in between. Here we take an in-depth look into planning and documenting jobs. We discuss Job Jackets Time Sheets, Drawings, and all things necessary to plan a job to be successful.
We look in detail and explain how to get the customer base you are looking for. This will require attendees to do some serious work on their own to promote their business to the customers they want. No more wasted energy or money chasing the wrong clientele.
It is not them. They are not the problem. We need to learn how to teach and work with them. I will explain how to get Millennials on board with your business and loving the work they do.
Optimize Your Business
We discuss ten things that owners and leaders should be doing with their time to increase the entire company’s worth. How do you spend your time? Let us explain how you should spend your time for optimal return.
Overlays can be very tricky, and each one needs to be done specifically for the application. We show how to decide on the proper installation of the overlay.
Raised Patios (For Experienced Installers)
With NCMA having its rules on wall building and ICPI having its criteria for the proper base for paver construction, they tend to contradict one another. We discuss both sides and then show you how to build raised ICP so you can rest assured you will not have a failure.
Safety, Safety, Safety
Every person in every company needs to sit in on this one. We discuss how to get the entire company involved and take ownership of their own safety and those around them. We teach you how to breathe safely in everything you do. We discuss Worksite Analysis, Hazard Prevention and Control, Training Employees, Supervisors, and Managers.
Site Management & Flow of Materials
In all my years looking at hardscape businesses, I have seen the amount of lost time on a job site can destroy the ability to break even, let alone make a profit. We show you how to manage a site and control the flow of materials to optimize your profitability.
Now I like my customers, but I sure don’t like them calling me back for repairs. Steps can be one of the most difficult builds in a hardscape and maybe your number one reason for callbacks. We show you how to build steps in different configurations and eliminate the callbacks.
Tools of the Trade
Tools change every day, and it can be difficult to stay current with the industry. We show you the latest trends in tools to keep you operating your company efficiently and profitably. This is not just about the tools we can not afford, so this is good for everyone.
The SWEAT Pledge
Mike Rowe from Dirty Jobs has concluded that there is a labor shortage in the trades. We take an in-depth look at his 12 point SWEAT Pledge that our company has adopted. It helps create a mindset that all jobs are good jobs and teaches people how to love their job and bring passion to it every day.
This class is designed to answer questions about writing proper contracts. We target owners, office staff, sales, and estimators to go over contract requirements, quotations, payment, change orders, and warranties.
Request a free quote for any hardscaping, landscaping, or other services we offer. Contact us at 585-924-4488 today!